PesoWin Privacy Policy

1. Information We Collect

When you create an account on PesoWin, we collect personal information that is necessary to verify your identity and operate your account. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for verification purposes. We also collect your deposit and withdrawal records, transaction history, and game activity logs to maintain accurate account records. Technical data such as your device type, browser, IP address, and session timestamps are automatically recorded when you access the platform. This information helps us detect suspicious activity, prevent fraud, and ensure the platform runs smoothly for all players in the Philippines. We do not collect more information than is reasonably necessary for these purposes.

2. How We Use Your Information

PesoWin uses your personal information primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with applicable regulations. We also use your data to send you important account notifications, such as transaction confirmations, security alerts, and updates to our platform policies. Game activity data helps us improve the platform experience and identify any technical issues that may affect your gameplay. Where required by Philippine law or regulatory authorities, we may use your information to comply with legal obligations, including anti-money laundering checks. We do not use your personal data for targeted advertising or share it with third-party marketing companies. All data use is limited to what is necessary to deliver a safe, reliable, and enjoyable gaming experience on PesoWin.

3. Data Sharing and Disclosure

PesoWin does not sell, rent, or trade your personal information to any third party. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors and identity verification partners, but only to the extent necessary for those services. All third-party partners are required to handle your data securely and in accordance with applicable Philippine data protection standards. We may also disclose your information to government authorities or law enforcement agencies if required by law, court order, or regulatory directive. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance. Outside of these specific circumstances, your personal information remains strictly within PesoWin's control.

4. Data Security

PesoWin takes the security of your personal information seriously and applies industry-standard technical and organisational measures to protect it. All data transmitted between your device and our platform is encrypted using secure protocols to prevent interception. Access to personal data within our organisation is restricted to authorised personnel who need it to perform their duties. We regularly review our security practices and update them to address emerging threats and vulnerabilities. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities as required by law. We encourage you to use a strong, unique password for your PesoWin account and to keep your login credentials confidential at all times.

5. Cookies and Tracking

PesoWin uses cookies and similar technologies to keep you logged in, remember your preferences, and monitor platform performance. These are functional and analytical cookies only — we do not use third-party advertising or behavioural tracking cookies. Session cookies are deleted when you close your browser, while persistent cookies may remain for a set period to improve your experience on return visits. You can manage or disable cookies through your browser settings, though doing so may affect some platform features. We do not share cookie data with external advertising networks or social media platforms. Our use of cookies is limited to what is necessary to deliver a functional and secure experience on the PesoWin platform.

6. Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by applicable Philippine laws and regulations. Transaction records and identity verification documents may be kept for a minimum of five years to comply with anti-money laundering and financial reporting obligations. If you request account closure, we will deactivate your account and begin the process of securely deleting or anonymising your personal data, subject to any legal retention requirements. You may request a copy of the personal data we hold about you at any time by contacting our support team. We will respond to data access requests within a reasonable timeframe in accordance with Philippine data protection law. Once the retention period has expired, your data is securely deleted or anonymised so it can no longer be linked to you.

7. Your Rights

As a player based in the Philippines, you have the right to access, correct, and request deletion of your personal information held by PesoWin. You may also object to certain types of data processing or request that we restrict how we use your data in specific circumstances. To exercise any of these rights, please contact our support team at [email protected] with your account details and a clear description of your request. We will acknowledge your request promptly and aim to resolve it within the timeframe required by applicable law. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. PesoWin is committed to respecting your privacy rights and will cooperate fully with any legitimate data-related enquiry.

8. Changes to This Policy

PesoWin may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine regulations. When we make material changes, we will notify registered players by email or through a prominent notice on the platform before the changes take effect. The effective date at the top of this page will always reflect the most recent version of the policy. Continued use of the platform after a policy update constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your data. If you have any questions about a specific change, our support team is available to help at [email protected].